Hey,So, I sent the e-mail along with this photo of my broken O-Mop. The reply e-mail I received was:
Hope you don't mind me following you from LJC's blog. I just read that your omop handle broke! That sucks!
if you email email@example.com she can set you up with a new one, stat.
That was at the beginning of July. Here it is September 8th, and still no coupon for my replacement O-Mop.
What you’ve sent is perfect. I’ll send the coupon today. It will cover the cost of a new omop starter kit at Target.
Thanks, and if there’s anything else I can do please let me know,